GENERAL MANAGER
THE BIG MANCHESTER BAKE
Location: Salford, Central Manchester
Hours: 40 hours per week
Salary: £35,000 + Performance Bonus of up to £5,000
ABOUT US
Join the team at The Big Bakes, the UK's Number 1 baking event, and be part of creating unforgettable experiences. Our secret? A team that brings joy and excitement to our baking tents every day.
We’re all about making work a delightful place to be, combining high energy, strong leadership and exceptional guest experiences under one roof. If you love being part of a unique concept in a fast-paced environment, and leading a team to deliver something truly special, then keep reading.
Check out this video to get a taste of the magic we create: Watch now.
OUR BAKING PROMISE TO YOU
At The Big Bakes, our team's happiness is the icing on the cake. Here are some of the benefits we offer to make your time with us that much sweeter.
Baking Experience for 4 once you’ve completed your probation period
50% off food and drinks at our venues
50% staff discount for up to 6 additional tickets a year
£150 for referring a friend to join our hospitality team and £250 for referring a baking friend.
24/7 Counseling support & legal and financial advice support through our Employee Support Programme
24/7 access to an online GP
Your birthday off
Amazing team parties twice a year
And plenty of cake…
THE ROLE
As General Manager of The Big Manchester Bake, you will take full ownership of site performance, team leadership and guest experience.
This is a hands-on leadership role where you’ll set the tone on the floor while ensuring the venue runs smoothly and efficiently behind the scenes. You’ll balance operational excellence with atmosphere, creating a space where teams thrive and guests leave smiling.
The site includes a stunning on-site café/bar and hosts private bookings, corporate events, brand activations and our famous 90-minute baking sessions.
You will:
Lead and develop a high-performing hospitality and baking team
Drive exceptional, high-energy guest experiences
Oversee day-to-day operations and maintain outstanding standards
Manage stock, suppliers and overall site performance
Work closely with central Operations, Sales and Marketing teams
Identify opportunities to grow revenue and elevate the experience
OUR IDEAL CANDIDATE
We’re looking for a confident, people-focused leader who thrives in fast-paced hospitality or experiential environments.
You will be:
Operationally strong and commercially aware
A visible and motivating leader
Calm under pressure and solutions-focused
Experienced in events, hospitality or competitive socialising venues
Confident leading recruitment, performance management and team development
You know how to keep energy high, standards consistent and teams engaged - creating an environment where both people and performance rise together.
WHY THIS ROLE IS EXCITING
Manchester is a key city for experiential hospitality, and this role gives you real ownership within one of the UK’s most exciting live event concepts.
You’ll shape culture, drive performance and lead a venue that delivers memorable moments - and plenty of baking joy - every single day.